When a furnace won't light, keeps shutting off, or the limit switch keeps tripping, resetting it doesn't fix the cause. Every Furnace Repair visit includes a carbon monoxide safety check before we leave, not an upsell.
Furnace failures cluster heavily around a handful of parts — ignitors, flame sensors, gas valves, and heat exchangers — and most no-heat calls come down to one of those four. We test each with a multimeter and combustion analyzer rather than replacing parts on a hunch.
What doesn't change from visit to visit.
A CO safety check with a combustion analyzer is part of every visit, not an optional add-on.
We bump no-heat calls ahead of routine work when temperatures drop, especially in peak winter.
You approve a fixed repair price before any part is replaced, whether it's an ignitor or a heat exchanger.
Our techs are equally trained on gas furnaces and electric resistance systems, so the fuel type never determines who gets sent.
Six repairs that cover most of our winter service calls.
Cracked ignitors and carbon-fouled flame sensors account for a large share of no-heat calls, and both are usually same-visit fixes.
We test gas valve response and pressure output rather than replacing an expensive part on a hunch, since these parts are costly enough to warrant confirming the fault first.
Because a cracked heat exchanger can leak combustion byproducts into the home's air, we inspect it carefully with a scope and analyzer rather than assuming based on age alone.
Short-cycling or mid-cycle shutdowns frequently trace back to the limit switch or a struggling blower motor — we test both before condemning the control board.
Older furnaces with standing pilots have their own failure points — thermocouples, pilot orifices, draft issues — that we're equipped to handle that newer ignition systems don't have.
Zero response from the furnace can mean a wiring fault or thermostat issue rather than the furnace itself — we rule this out early to avoid overcharging for parts you don't need.
What happens from your call to heat restored.
Tell us what the furnace is doing and we'll route the closest technician.
Truck arrives stocked with common ignitor, flame sensor, and control board parts ready to diagnose and often repair on the spot.
Combustion analysis and component testing happen before any repair is quoted, then present a flat-rate quote for your approval.
Most furnace repairs are completed same-visit, with a final CO safety check before the tech leaves, backed by our labor warranty.
Recent reviews from winter heating calls.
Furnace kept shutting off every twenty minutes. The tech found a dirty flame sensor and cleaned it, been running fine for two months now.
— B. Halloran, homeowner
They caught a hairline crack in the heat exchanger during a routine repair call and walked me through the safety concern honestly, not to upsell.
— V. Ashworth, homeowner
No heat during the coldest week of the year, they got someone out same day and had it fixed within an hour, ignitor replacement.
— Q. Delrio, homeowner
Old standing pilot furnace that most companies don't want to touch anymore. They knew exactly what they were doing, thermocouple was the issue.
— E. Vantassel, homeowner
What Rives customers ask most.
Clicking or humming without ignition often points to the ignitor, though we always confirm with a proper resistance reading before quoting.
It's a genuine safety concern since it can let combustion byproducts into the airflow, so we take the inspection seriously and won't operate a confirmed-cracked unit.
Yes, a combustion analyzer reading is part of every Furnace Repair service, included in the visit, no extra charge.
We still service standing-pilot units, including thermocouple and draft-related repairs.
We prioritize no-heat situations, usually landing a same-day slot even during high-demand cold weather.
Most common parts — ignitors, flame sensors, control boards — are stocked, but rare parts may need next-day ordering to complete the repair.
Our furnace repair coverage spans Rives and the nearby Rives, TN zip codes listed below — call to confirm availability.
Call +1-844-611-2875
